Quality Management
The quality management system is implemented in all stages of engineering and implementation of the company’s projects, according to written instructions. This system is based on global standards and consists of control management and quality assurance of its components. This system has goals defined in the organization to be able to measure the effectiveness of the company’s goals. The policy and implementation axes of the quality management system in ITOK are as follows.
- Gaining customer satisfaction and trust through timely and quality implementation of projects and mutual understanding of legal needs and requirements between them and continuous efforts to meet them in a timely manner.
- Promote a culture of work and thought through continuous education and increase the level of skill, ability, thinking power and knowledge of human resources.
- Continuous monitoring and improvement of the organization’s performance by relying on a process perspective to improve the efficiency of work methods, employees.
- Optimal selection and proper use of resources, equipment and facilities.
- Creating and expanding the fields of employee participation, creativity and innovation.
- Maintaining the health and safety of personnel.
- Leading the company based on continuous improvement, increasing value for shareholders and financial rewards for employees.
- Provide and implement innovative ways to improve the quality of life of the local community and create job opportunities.
